Received my headlight rings and start button covers in record time. Which was awesome. A suggestion would be to send instructions with the products. Otherwise experience was awesome.
Love your business and your attempt to service MINI owners. One suggestion for you. When you feature a produce on the front of your emails each time, you should explain just exactly what the part is, what it does, and why a MINI owner would want to replace something on their car with it. All of us are not mechanics and might not recognize a picture of a part. As you do the site now, you always put these things in there and the copy is written as though everyone knows exactly what the part is for.
Another idea, what are the types of things that many MINI owners can do with their cars in terms of customization. Your site is so vast and the number of ideas so large, it's hard for the average person to get their arms around what you offer and why we should buy. You write as though we already know what we want when we come to your site. In actuality, many MINI owners who are not car-savvy don't even know what they might be looking for.
I hope this is helpful.
Ordered the rear set delete kit (with the seat belt hole option) planning on using it as a platform for my dogs instead of having the enter through the door and sit on the rear seat. After reading through the install procedures and prepping the car for install I noticed that there is only one bolt securing the delete kit. This may be ok for weight reduction but it not good for use with pets.