Easy online buying process. Always up to date products and quality of product is next to none. Customer Service is easy and reliable. Looking forward to getting more...soon! Thanks for all you do for the Mini Car Clubs!
Terry R
(SRBR Inc.)
I had a bit of disappointment today when my new hitch arrived - it was not the correct model for my car.
In retrospect, I looked back at the ordering page and found that it was my mistake but I could see why. I searched for a hitch for a Mini-S R53 and it took me to a 1001 which is for a non-S R50. The model numbers for the hitches and the cars they match up with were at the very bottom of the page, which I didn't see when ordering. It would have been very helpful if the drop-down menu had not just the hitch model number (1003) but the car model as well (R50, R53...) to help avoid this confusion.
It cost me return shipping and another week or more of wait. Not fun.
Douglas Thompson
(1956)
After buying LED Rear Tail Lights: GREY Union Jack: R56/7/8/9, one stopped working just after a year. These aren't cheap, and they should last more than a year. Since I purchased them over the 12 month mark, they are not covered under warranty. :( Customer service (Aaron) did work with me to get a new one at a discounted cost so I am thankful for that. So glad I purchased these from Outmotoring!