I had a bit of disappointment today when my new hitch arrived - it was not the correct model for my car.
In retrospect, I looked back at the ordering page and found that it was my mistake but I could see why. I searched for a hitch for a Mini-S R53 and it took me to a 1001 which is for a non-S R50. The model numbers for the hitches and the cars they match up with were at the very bottom of the page, which I didn't see when ordering. It would have been very helpful if the drop-down menu had not just the hitch model number (1003) but the car model as well (R50, R53...) to help avoid this confusion.
It cost me return shipping and another week or more of wait. Not fun.
Douglas Thompson
(1956)
I went to the outmotoring store on Monday and the lady who helped me was just really nice and easy to work with.
Josh Bertram
I am so grateful to these folks! This non-mechanic was able to fix a problem that would have cost a couple of k's to fix at a dealership or mechanic. Aaron and Anthony were able to communicate with me to troubleshoot the issues and parts with me based off of my troubleshooting and error codes I received from my Schwaben (which Aaron referred me to a few years ago). They got the parts to me in a speed I was able to fix my problems before a scheduled shop visit that is always 2-3 weeks out. Now all I need is an oil and break fluid change I don't want to do and a slow leaking valve gasket I need to decide if I want to attempt. I found helpful videos that I'm almost thinking yes. Thanks guys!