I had a bit of disappointment today when my new hitch arrived - it was not the correct model for my car.
In retrospect, I looked back at the ordering page and found that it was my mistake but I could see why. I searched for a hitch for a Mini-S R53 and it took me to a 1001 which is for a non-S R50. The model numbers for the hitches and the cars they match up with were at the very bottom of the page, which I didn't see when ordering. It would have been very helpful if the drop-down menu had not just the hitch model number (1003) but the car model as well (R50, R53...) to help avoid this confusion.
It cost me return shipping and another week or more of wait. Not fun.
Douglas Thompson
(1956)
My Car in the Caribbean was wrecked and i was having a lot of issues getting the parts i needed from multiple suppliers. I supplied a list of what i needed to Aaron and the rest is history, i can honestly say it has been one of the best representations of customer service i have ever had and it was clear my interest was at heart every step of the way, even a difficult last minute change in shipping was facilitated without fail. All parts were perfect and i can honestly say i have no regrets! Excellent service from and amazing team!
Rene Rochford
Great first mod knocks out two birds with one stone (great power gains, amazing sound enhancement) for a great and really low price! 10/10 would recommend
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