Im in Australia, so receiving my products within two weeks was great. Just arrived today and im so stoked to be doing up my Mini Cooper S with some very cool accessories. A huge thanks to the team at Outmotoring.com for their continuing support and answering all my stupid questions, of which i asked many, even before i had placed an order. Rare levels of customer service. Materials used in products appear to be of high quality so i will update when i have finished installing them. Once again, thankyou
Scotty
In this "internet age" we find ourselves searching for the best price we can find. All the while not thinking about the "value" of customer service. Is an extra dollar or two in your pocket worth bad service? The answer is no!
While Out Motoring offers competitive pricing, the one thing no other on-line vendor can provide is the amazing and excellent customer service provided by the Out Motoring Team.
Their responsiveness, professionalism, knowledge and ability to accommodate a customers needs are world class and second to none!
Good service DOES have "value" and it's worth paying for! So my advice is before you waste time trying to find a better price elsewhere think about what it might cost you in the long run should you encounter a problem.
It's better to do business with a company like Out Motoring which is professional, customer focused AND offers competitive pricing.
Out Motoring has set the benchmark for all other on-line retailers who have forgotten the meaning of customer service.
Advantages: Convenience, easy to navigate parts finder, superior customer service.
Disadvantages: I wish there was a bigger variety of OEM accessories (but not a deterrent for doing business).
David De Wald
I got the lights. Thank you so much. You guys have restored the faith in
humanity to me by sending me the lights because it was so many months
after and it could have been argued that I should have checked the box
sooner and not after 7 months. I am really floored by your customer
service! You guys are awesome!
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