Love your business and your attempt to service MINI owners. One suggestion for you. When you feature a produce on the front of your emails each time, you should explain just exactly what the part is, what it does, and why a MINI owner would want to replace something on their car with it. All of us are not mechanics and might not recognize a picture of a part. As you do the site now, you always put these things in there and the copy is written as though everyone knows exactly what the part is for.
Another idea, what are the types of things that many MINI owners can do with their cars in terms of customization. Your site is so vast and the number of ideas so large, it's hard for the average person to get their arms around what you offer and why we should buy. You write as though we already know what we want when we come to your site. In actuality, many MINI owners who are not car-savvy don't even know what they might be looking for.
I hope this is helpful.
Best.
John Polis
John Polis
I went to the outmotoring store on Monday and the lady who helped me was just really nice and easy to work with.
Josh Bertram
The customer service is amazing! They literally replied same day and looked after everything. You've gained a loyal customer. I will definitely purchase more of my products through them!
Went on super easy but had to contact CS for retorque specs. It's slightly more stable in cornering.
Strut Mount Nuts: 18 ft.lbs
Strut Bar Center Brace Bolts: 25ft.lbs
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