MINI Cooper Acccessories + MINI Cooper Parts :: F56: 14-19 Hatchback 'S' :: Replacement Parts :: exhaust :: manifolds + dowpipes ::
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Customers' commentsOrder #110769
I was a little disappointed after speaking with Aaron today about my order. I placed an order for two items and was sent an email with a tracking number. Got one of the items today as tracking number stated. There was a note in the package that the other item was being shipped from another warehouse. There was no mention of this when I received the email with the tracking number. Then when I contacted Outmotoring about this. Aaron told me he would try and get me a tracking number for the other item.Then could not verify when the item would ship. Would have been nice to know that it would be shipping from some where else in the original email. Justin Montoya
In this "internet age" we find ourselves searching for the best price we can find. All the while not thinking about the "value" of customer service. Is an extra dollar or two in your pocket worth bad service? The answer is no!
While Out Motoring offers competitive pricing, the one thing no other on-line vendor can provide is the amazing and excellent customer service provided by the Out Motoring Team.
Their responsiveness, professionalism, knowledge and ability to accommodate a customers needs are world class and second to none!
Good service DOES have "value" and it's worth paying for! So my advice is, before you waste time trying to find a better price elsewhere think about what it might cost you in the long run should you encounter a problem.
It's better to do business with a company like Out Motoring which is professional, customer focused AND offers competitive pricing.
Out Motoring has set the benchmark for all other on-line retailers who have forgotten the meaning of customer service.
I bought Denso Iridium Colder spark plugs recently and found out that they are a horrible product to use. Wish that Outmotoring would allow customer reviews on products, that way we the consumer wouldn't have to worry able destroying our vehicles by adding sh!# parts. Why even sell this brand of spark plug if they have a bad reputation of popping out and destroying the threading! scott
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