I would like to give the folks at outmotoring.com a huge shout out. Once again they are saving my ass.
Crank pulley shit the bed on my 06 jcw last night. Called all my local parts dealers and they don't even carry the crank pulley. Called my local dealers and its 5 days away in Ontario, Canada. As I am in Alberta. I need this ASAP as this is May daily driver.
Gave them a phone call. Talked with a wonderful lady. She checked that the Alta pulley I wanted was in stock.
Now there shipping options for me where limited to the fastest being 6-10 days on their website. She got ahold of ups and had a next day shipping option available at a reasonable price. + I had $53 worth of points I could use for a discount. Put the order through within ten minutes of my original call. Shipping next day from their location to Edmonton, Alberta, Canada all for under $200.
This has the be the best customer service I have ever had from a mainly web based business. bar none! I HIGHLY recommend them to everyone.
Thank you once again!
Brendan.
Brendan Sundsten
Just purchased the Black "slat" Grill to replace the standard chrome slat grill on my R56, I installed it with the original chrome trim pieces, looks fantastic for $100. Not knowing what I was doing at first and it still only took 10 mins. to install.
Lynn Harlan
I am so grateful to these folks! This non-mechanic was able to fix a problem that would have cost a couple of k's to fix at a dealership or mechanic. Aaron and Anthony were able to communicate with me to troubleshoot the issues and parts with me based off of my troubleshooting and error codes I received from my Schwaben (which Aaron referred me to a few years ago). They got the parts to me in a speed I was able to fix my problems before a scheduled shop visit that is always 2-3 weeks out. Now all I need is an oil and break fluid change I don't want to do and a slow leaking valve gasket I need to decide if I want to attempt. I found helpful videos that I'm almost thinking yes. Thanks guys!
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