MINI Cooper Acccessories + MINI Cooper Parts
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R56: 07-13 Hatchback 'S' + JCW
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Replacement Parts
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exhaust
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manifolds + downpipes
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Customers' comments
This is a great company and they strive for the best customer service. I had some little problems with both of my orders, but once I sent out an email, everything was totally fixed. I love the customer service and they really try hard to please everyone. I love the products that I receive from them as well. Everything is flawless. Great job Out Motoring. I'll definitely be back for future items. ColeLove your business and your attempt to service MINI owners. One suggestion for you. When you feature a produce on the front of your emails each time, you should explain just exactly what the part is, what it does, and why a MINI owner would want to replace something on their car with it. All of us are not mechanics and might not recognize a picture of a part. As you do the site now, you always put these things in there and the copy is written as though everyone knows exactly what the part is for.
Another idea, what are the types of things that many MINI owners can do with their cars in terms of customization. Your site is so vast and the number of ideas so large, it's hard for the average person to get their arms around what you offer and why we should buy. You write as though we already know what we want when we come to your site. In actuality, many MINI owners who are not car-savvy don't even know what they might be looking for.
I hope this is helpful.
Best.
John Polis John Polis
Order #110769
I was a little disappointed after speaking with Aaron today about my order. I placed an order for two items and was sent an email with a tracking number. Got one of the items today as tracking number stated. There was a note in the package that the other item was being shipped from another warehouse. There was no mention of this when I received the email with the tracking number. Then when I contacted Outmotoring about this. Aaron told me he would try and get me a tracking number for the other item.Then could not verify when the item would ship. Would have been nice to know that it would be shipping from some where else in the original email. Justin Montoya
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