I couldn't be more happy about the high level of customer service and cool products offered by OutMotoring.com. I had a lot of questions about a couple of items, and the team was quick to reply and fast to ship. Aaron was particularly knowledgeable, responsive and I could tell he has the same passion about the products as I do. This is how customer service should be everywhere!
Damien Vizcarra
This is a review of the M12 stud conversion kit for the R53 MINI Cooper S. This is the second stud kit that I have installed. The first set was of much lessor quality and was totally worn out within six years of auto-x, track days and winter tire change-over.
These new studs appear to be far superior and slightly longer. I also like the unthreaded portion that allows lining up the nut to help prevent cross threading.
I do have one question; Do you recommend any using any lubrication on the threads of the studs?
John W
Order #110769
I was a little disappointed after speaking with Aaron today about my order. I placed an order for two items and was sent an email with a tracking number. Got one of the items today as tracking number stated. There was a note in the package that the other item was being shipped from another warehouse. There was no mention of this when I received the email with the tracking number. Then when I contacted Outmotoring about this. Aaron told me he would try and get me a tracking number for the other item.Then could not verify when the item would ship. Would have been nice to know that it would be shipping from some where else in the original email.