MINI Cooper Acccessories + MINI Cooper Parts :: R56: 07-13 Hatchback :: Exterior :: trim + accents ::
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Customers' commentsI had a bit of disappointment today when my new hitch arrived - it was not the correct model for my car.
In retrospect, I looked back at the ordering page and found that it was my mistake but I could see why. I searched for a hitch for a Mini-S R53 and it took me to a 1001 which is for a non-S R50. The model numbers for the hitches and the cars they match up with were at the very bottom of the page, which I didn't see when ordering. It would have been very helpful if the drop-down menu had not just the hitch model number (1003) but the car model as well (R50, R53...) to help avoid this confusion.
It cost me return shipping and another week or more of wait. Not fun. Douglas Thompson
The customer service is amazing! They literally replied same day and looked after everything. You've gained a loyal customer. I will definitely purchase more of my products through them! J
These guys are the best. Their knowledge of these cars is over the top. You get so much more than parts here; you get knowledge and amazing customer support. I just won't deal with anyone else anymore, this place is that good. Than you Aaron and everyone for making a great place to keep all my MINI's going strong! Anthony J Dusko
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