MINI Cooper Acccessories + MINI Cooper Parts :: R58: 11-15 Coupe :: Replacement Parts :: racks + storage ::
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Customers' commentsStellar customer service. Broad selection. Quick shipping. Easy returns. But most importantly, actual human customer service. In the days of internet shopping, Out Motoring is like going down to the ol' auto parts store. I fully intend to look here first when I need parts for my mini. Thank you Out Motoring. Jonathan L
I had a bit of disappointment today when my new hitch arrived - it was not the correct model for my car.
In retrospect, I looked back at the ordering page and found that it was my mistake but I could see why. I searched for a hitch for a Mini-S R53 and it took me to a 1001 which is for a non-S R50. The model numbers for the hitches and the cars they match up with were at the very bottom of the page, which I didn't see when ordering. It would have been very helpful if the drop-down menu had not just the hitch model number (1003) but the car model as well (R50, R53...) to help avoid this confusion.
It cost me return shipping and another week or more of wait. Not fun. Douglas Thompson
Out Motoring deserves kudos for their service! I was prepping for a road trip when less than two weeks prior I decided to upgrade two engine mounts and install a short shift adapter in my R53. Aaron and Brittany were hugely helpful in getting me ready! Brittany was able to find the mounts I wanted in stock, and Aaron helped me with info on the short shifter I was looking at. Brittany helped me again when I changed my mind, by modifying my order on the fly. They got the components to me in four days - plenty of lead time before my scheduled installation appointment and well in advance of the trip. BIG Thanks to Out Motoring for their help. This outfit will be at the top of my vendor list for future maintenance and upgrade needs. Brian
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