MINI Cooper Acccessories + MINI Cooper Parts :: R56: 07-13 Hatchback 'S' + JCW :: Replacement Parts :: engine :: cylinder head ::
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I'd like to express my appreciation with the fine treatment and excellent client handling I received from Aaron on the telephone, September 22, 2020.
I was in a jam for a much needed tool from you facility, and Arron had a professionalism that calmed me. He located the correct tool, expedited the order, and had it set to leave your facility within thirty minutes.
I couldn't have been happier with Aaron taking care of my order. What had begun as a stressful call for me turned out to have a very pleasant closure.
Thank you for staff that are competent and kind. I think Aaron is a wonderful asset to the Outmotoring team.
The owner is nice, prices are in line with others or better. My complaints are twofold. First not a blasted thing comes with any installation instructions. The Eventuri intake had excellent ones you could download, the rest had nothing. I guess you are supposed to know how to install before you buy.
Second, I have left a lot of reviews on products (most of them very favorable) and yet they don't show up under the product listing. I rely heavily on customer reviews as I have found they are generally the best gauge of the product. It has aggravated me beyond speaking that I spend the time writing a detailed review, only to never have it post. When I go to the item, it will say "no reviews for this product" and then underneath it "you have written a review for this product". Seriously? Karen Casey
I have ordered many parts for my Mini Cooper R58 JCW. The customer service at Outmotoring is the very best of any Mini Cooper parts company. My contact with Aaron was fantastic. He is so helpful and really goes out if his way for the customer. In this day and age even good customer service is difficult to find. Outmotoring's staff exceeds excellent service. Outmotoring is exceptional customer service. I will go no were else for my car parts. Thank you to the staff. Donald Marshall
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