For my first purchase with Outmotoring I bought a set of Gen 2 Clear Side Marker Lights and the product, the company, and their customer service is excellent! I will definitely use Outmotoring again for all my future MINI product needs!
I would like to give the folks at outmotoring.com a huge shout out. Once again they are saving my ass.
Crank pulley shit the bed on my 06 jcw last night. Called all my local parts dealers and they don't even carry the crank pulley. Called my local dealers and its 5 days away in Ontario, Canada. As I am in Alberta. I need this ASAP as this is May daily driver.
Gave them a phone call. Talked with a wonderful lady. She checked that the Alta pulley I wanted was in stock.
Now there shipping options for me where limited to the fastest being 6-10 days on their website. She got ahold of ups and had a next day shipping option available at a reasonable price. + I had $53 worth of points I could use for a discount. Put the order through within ten minutes of my original call. Shipping next day from their location to Edmonton, Alberta, Canada all for under $200.
This has the be the best customer service I have ever had from a mainly web based business. bar none! I HIGHLY recommend them to everyone.
Thank you once again!
I just want to say, thank you for running such a good business. I just love it, I send in my order and check, and a week later I got my parts. Now this is the way to do business!!!!! I deal with Summit for my racing and hot rod parts, and they are the same. I have also dealt with outfits that you wait two or three months for your parts. I do not deal with places like this. It does not take long to learn a lesson. That is why I will buy all, and I mean all of my parts from Out Motoring. Period. Thanks again for have good stuff for the mini coopers. Greg