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Customers' comments
Hello, My order #xxxxx. I was very happy with the quick delivery. I checked the contents-then put the box aside. When "life 's other stuff" got handled, I looked through the box again and saw the blue fob strip. First I thought it was added in error & was thinking "Crap, how do I get this back to them?" Then I saw the note from Chris. I wanted to get back and let you know how much I appreciated that. So kudos to the company and everyone that handled my order.Now I want to buy more "stuff" for my mini!
You got a great team. Matt Shank
My hitch for my R53 came in today and 3 hours later it is installed and the car is all back together. The fit and finish are excellent and I couldn't be happier with the product. The only problem I had is that the instructions mention zip ties and replacement trim mount clips but the little Baggie included in my box was empty. Someone forgot to pop the parts into the bag before tossing the bag into the box. Didn't really effect me because I didn't break any trim tabs and I have PLENTY of zip ties.
Thanks for a great and unique product that makes the ownership of our quirky little MINIs even better.
Dave
Chili Red Owner #552 David Rigg
In this "internet age" we find ourselves searching for the best price we can find. All the while not thinking about the "value" of customer service. Is an extra dollar or two in your pocket worth bad service? The answer is no!
While Out Motoring offers competitive pricing, the one thing no other on-line vendor can provide is the amazing and excellent customer service provided by the Out Motoring Team.
Their responsiveness, professionalism, knowledge and ability to accommodate a customers needs are world class and second to none!
Good service DOES have "value" and it's worth paying for! So my advice is before you waste time trying to find a better price elsewhere think about what it might cost you in the long run should you encounter a problem.
It's better to do business with a company like Out Motoring which is professional, customer focused AND offers competitive pricing.
Out Motoring has set the benchmark for all other on-line retailers who have forgotten the meaning of customer service.
Advantages: Convenience, easy to navigate parts finder, superior customer service.
Disadvantages: I wish there was a bigger variety of OEM accessories (but not a deterrent for doing business). David De Wald
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